Book Hotels in Runaway Bay, TX

"We arrived at 3:25pm to check in to the hotel they assigned us a room that wasn't even cleaned yet. The swimming pool was full of leaves and the water was green. There was a water leak outside the hotel which needless to say there was water over the sidewalk. In the breakfast area the bench type seats were full of black and brown stains on the cushions, the serving utensils (tongs)were broken the air conditioner in the room wasn't working properly. There were no kleenex napkins in the bathroom the bathroom wasn't equiped with enough toilet tissue. The clerk said that he would have given us a discount but because we used Expedia to book the reservation he said he could'nt. I called IHG because in the elevator there was a sign that said that we want your stay to be 100% satisfied, well we were not 100% satisfied with our stay there. The ice machine on one of the floors was out of order. The agent at IHG said they were going to deposit 12,000 points into our IHG account but they never deposited anything."

"Everything was great. Would definately stay there again "

"Stains on pillows stains on the shower head was told the pool was open but the hot waters wasn’t available due to high prices"

"Room was clean. Furniture was old but everything was clean and maintained. "

"DO NOT STAY HERE - Bed Bugs, Roaches, and Refusal to Refund My wife and I booked a stay here last Saturday. We checked into our room, dropped off our things, and left for an event in Decatur. When we got back around 10:30 PM and started getting ready for bed, my wife—who is highly allergic to bed bugs—found a live bed bug on the queen mattress closest to the window. We immediately inspected the rest of the room and found a second bed bug, along with dark spotting across all three mattresses. It was clear evidence of either a growing bed bug infestation or unwashed sheets stained from previous guests. To make matters worse, we also found roaches in the room and noticed that the bathroom floors were severely rotted. The condition of the room was completely uninhabitable. We went straight to the front desk to notify them. While standing there, I checked recent Google reviews and saw several other guests complaining about bed bugs in just the last few weeks. We told the desk we would absolutely not be staying and chose to drive three hours home in the middle of the night instead. We were so concerned about bringing these pests into our home that we actually threw away our overnight bags and all the clothing we had brought with us. Despite all of this, the manager is flat-out refusing to refund our money for the stay. Avoid this hotel at all costs. The management does not care about your health, safety, or the cleanliness of their rooms."

"The bed was comfortable and the AC worked well. The cleanliness was concerning though. The bathroom had hair and dirt in the sink and shower, with a used washcloth thrown in the corner. The fridge was always off. You have to push a button to turn it on, but it only stays active for two hours then goes off again. I don't know if it was just my room, by the walls are "thin". You could hear people showering and talking next door and walking around from the floor above. Staff was super friendly though and breakfast was pretty decent. Overall, not the best but definitely not the worst."